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CAN WE HELP YOU?
ONLINE SHOPPING
PAYMENT
SHIPPING & DELIVERY
RETURNS
PRODUCT CARE
COVID-19 FAQ
ONLINE SHOPPING
HOW CAN I CREATE AN ACCOUNT?
In order to create your account, go to furla.com, over on the account icon
on top of the page and click on "Register". When you create your account, you will be able to create your personal wishlist and even share it with your friends.
CAN I CHANGE MY PERSONAL INFORMATION AND/OR MY ADDRESSES?
Yes, your details can be updated logging in into your personal area. Login to your account and click on "Personal data" to change your personal information, or click on "Addresses" if you want to change your address or add new ones.
HOW DO I MAKE PURCHASES?
You can place your order online on furla.com. Alternatively, you can book an online appointment and make your purchase while being assisted by one of our store experts. Simply click
here
.
IS THERE ANY OTHER FURLA OFFICIAL ONLINE MARKET PLACES FROM WHICH I CAN ORDER IN CHINA?
Apart from the official Furla site (www.furla.cn), you could also purchase from our Furla Official Flagship store on Tmall (https://furla.tmall.com/), JD (https://furla.jd.com/), and our Furla official wechat store.
WHO ARE FURLA'S VERIFIED ONLINE RETAILERS?
Our China online retailers can be found below:
- Furla Tmall Official Flagship store (https://furla.tmall.com/)
- Furla JD official Flagship store(https://furla.jd.com/)
HOW DO I FIND THE PERFECT SIZE?
Refer to our sizeguide below and find the size that best suits you.
SHOES
IT
UK
US
JAPAN
KOREA
RUSSIA
CM
35
2.5
5
22
220
34
23.3
35.5
3
5 1/4
22.5
225
34.5
23.6
36
3
5 1/2
23
230
35
24
36.5
3.5
6
23.5
235
35.5
24.3
37
4
6 1/2
24
240
36
24.6
37.5
4.5
7
24.5
245
36.5
24.93
38
5
7 1/4
25
250
37
25.26
38.5
5
7 3/4
25.5
255
37.5
25.6
39
5.5
8 1/4
26
260
38
26
39.5
6
8 1/2
26.5
265
38.5
26.3
40
6.5
9
27
270
39
26.6
40.5
6.5-7
9 1/4
27.5
275
39.5
26.93
41
7
9 3/4
28
280
40
27.26
RINGS
SIZE
INTERNAL CIRCUMFERENCE (MM)
S
52
M
55
L
58
WOMENS' BELTS (FIXED & REVERSIBLE)
SIZE
LENGTH (CM)
70
90
75
95
80
100
85
105
90
110
95
115
100
120
WOMENS' BELTS (ADJUSTABLE)
SIZE
LENGTH (CM)
90
100
100
120
CAN I BE INFORMED IF A PRODUCT IS BACK IN STOCK?
Of course! By clicking the "Notify me when available" button on the product page you will receive a notification when the product is available.
IS YOUR CUSTOMER SERVICE AVAILABLE?
Furla Customer Service is available, operating Mon-Sat from 9 a.m. to 6 p.m. CET. and can be contacted
here
.
CAN I SUBSCRIBE TO YOUR NEWSLETTER?
Yes! Sign up for our newsletter to stay up to date with the latest collections, events and exclusive offers.
IS YOUR WEBSITE ADA COMPLIANT?
Furla is taking all actions to make Furla.com accessible for everybody and ensure ADA compliance.
